Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Introduction
Royal Tours Dubai ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
Information We Collect
Personal Information
When you book a tour or contact us, we may collect:
- Full name and contact information (email, phone number)
- Payment information (processed securely through our payment providers)
- Travel preferences and special requirements
- Hotel or accommodation details for pick-up services
- Passport or ID information (when required for certain tours)
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or search terms
How We Use Your Information
Booking Management
Process and confirm your tour bookings
Communication
Send booking confirmations and updates
Service Improvement
Enhance our services and customer experience
Legal Compliance
Fulfill legal and regulatory requirements
Information Security
We take security seriously
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive information is encrypted using SSL technology.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
- With service providers who assist in our operations (e.g., payment processors, tour operators)
- When required by law or to protect our legal rights
- With your explicit consent
Your Rights
Access
Request a copy of your data
Rectification
Correct inaccurate data
Erasure
Request deletion of your data
Objection
Object to data processing
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Address
Dubai, United Arab Emirates
This Privacy Policy is subject to change. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically.
Last updated: January 2024 | Royal Tours Dubai